Tax incl. Tax excl.

Legal informations:


c/o Sandra Quell

Shop (for pickup on request only):

124-126 avenue de Luxembourg

L-4940 Bascharage

Phone: +352 661 142009


VAT number: LU23055747

Authorization: 121735/121735A



Informations about the audio-visual media on this website:

Video/photos by

Photos by

Photos by the manufacturers

Privacy policy



This privacy policy is intended to inform the users of this website about the nature, scope and purpose of the collection and use of personal data by the website operator Metalclay Createur Luxembourg c/o Sandra Quell, hereinafter referred to as "Metalclay-Shop", 124-126 av. de Luxembourg, L-4940 Bascharage.  Metalclay-Shop takes your privacy very seriously and treats your personal data confidentially and according to the legal regulations. As new technologies and the continuous development of this website may result in changes to this privacy policy, we recommend that you read through the privacy policy again at regular intervals.

This document is intended to inform you about how Metalclay-shop processes personal data relating to you (hereinafter "personal data") in accordance with the regulations of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data (hereinafter "GDPR").


Categories of personal data processed

Metalclay-Shop mainly processes identification and contact data (such as first name, last name, title/function, business and/or private postal address and/or email address, business and/or telephone number). In any case, Metalclay-Shop takes care to collect, process and store only data that are adequate and relevant for the pursuit of the aforementioned purposes.


Your rights

You have a right of access to your personal data, a right to rectification in the event of errors in your personal data and, if you can demonstrate important and legitimate reasons within the meaning of the GDPR, a right to restrict processing and a right to object to the collection of your personal data. In the latter two cases, however, the processing prior to the restriction or objection remains unaffected.  Incidentally, since May 25, 2018, you also have a right to erasure of your personal data.  In this regard, you should note that Metalclay-Shop is legally entitled to store and further process certain personal data even if you have exercised your right to object or erasure, provided that this is done for legitimate and compelling reasons, such as to comply with applicable law.

To exercise your rights, you may contact the Data Protection Officer of Metalclay-Shop (gdpr(at)  In addition, you may at any time file a complaint for a breach of the GDPR with the Commission Nationale pour la Protection des Données (CNPD), 1 Avenue du Rock'n'Roll, à L-4361 ESCH/ALZETTE or with the competent supervisory authority in your country of residence or in the place of the alleged breach.


Protection and retention period of the data

The data collected by Metalclay-Shop will be processed by it in its capacity as data controller in compliance with the applicable legal provisions on data protection. Metalclay-Shop undertakes to implement technical and organizational measures to ensure the protection of personal data against risks related to the use of information systems. Metalclay-Shop stores personal data for as long as necessary to comply with the laws and regulations applicable to it, or for as long as it needs them to ensure that the purposes for which they were collected have been fulfilled.


Reach measurement & cookies

 The website of Metalclay-Shop uses cookies. These are small text files that are stored on your device by the websites you visit. They are often used to make web pages more efficient and to provide information to the website owner. Generally, cookies are stored on your computer's hard drive. Metalclay-Shop uses the information collected via cookies to assess the efficiency of its website. The information collected via cookies allows Metalclay-Shop to determine which areas of the website are visited most frequently and what problems users may have when accessing the website. With this information, Metalclay-Shop can improve the browsing experience on the website, provide additional features and information, and fix access problems.  Metalclay-Shop works with third-party service providers that can help them better understand how users use the website and store cookies on your computer's hard drive. If you want to avoid the use of cookies, you can disable cookies in your browser or on your device. However, in this case, certain functions on the Metalclay-Shop website or certain services will not be available to you. By using the Metalclay-Shop website through a browser set to accept cookies, you agree to the cookies of the Luxembourg Chamber of Commerce and third parties.

Google Analytics

We reserve the right to use the "Google Analytics" service, which is offered by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA), due to our legitimate interests in optimizing and analyzing our online offer within the meaning of the DSGVO. The service (Google Analytics) uses "cookies" - text files that are stored on your terminal device. The information collected by the cookies is usually sent to a Google server in the USA and stored there.Google LLC complies with European data protection law and is certified under the Privacy Shield agreement:

IP anonymization is used on this website. The IP address of the user is shortened within the member states of the EU and the European Economic Area and in the other contracting states of the agreement. Only in individual cases is the IP address initially transmitted unabbreviated to a Google server in the USA and shortened there. This shortening eliminates the personal reference of your IP address. The user's IP address transmitted by the browser is not combined with other data stored by Google. As part of the agreement on the order data agreement, which we as website operators have concluded with Google Inc., the latter uses the information collected to create an evaluation of website use and website activity and provides services associated with internet use. The data collected by Google on our behalf is used to evaluate the use of our online offering by individual users, e.g. to create reports on website activity in order to improve our online offering. You have the option of preventing cookies from being stored on your device by making the appropriate settings in your browser. It is not guaranteed that you can access all functions of this website without restrictions if your browser does not allow cookies. Furthermore, you can use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to and used by Google Inc. The following link will take you to the corresponding plugin: If you delete your cookies regularly, you will need to click on the link again each time you visit this website.

 Here you can find more information about the use of data by Google Inc:

- collected by Google partners).

- about advertisements displayed to you)

- of cookies in ads)


Applicable law

This notice sets out the completeness of Metalclay-Shop's obligations in relation to the processing of personal data and overrides any obligations agreed elsewhere.  In order to comply with applicable law and to adequately present Metalclay-Shop's data processing, this notice will be updated as necessary.  This notice and all matters arising out of or relating to it shall be governed exclusively by the laws of Luxembourg. The exclusive place of jurisdiction is the city of Luxembourg.

Use of social media plugins from Facebook

Due to our legitimate interest in the analysis, optimization and operation of our online offer (within the meaning of the DSGVO), this website may use the Facebook social plugin, which is operated by Facebook Inc. (1 Hacker Way, Menlo Park, California 94025, USA). The integrations are recognizable by the Facebook logo or the terms "Like", "Like", "Share" in Facebook's colors (blue and white). Information on all Facebook plugins can be found via the following link: Facebook Inc. complies with European data protection law and is certified under the Privacy Shield agreement: The plugin establishes a direct connection between your browser and the Facebook servers. The website operator has no influence on the nature and extent of the data that the plugin transmits to the servers of Facebook Inc. Information on this can be found here: The plugin informs Facebook Inc. that you as a user have visited this website. There is a possibility here that your IP address will be stored. If you are logged into your Facebook account during your visit to this website, the aforementioned information will be linked to it. If you use the functions of the plugin - for example, by sharing or "liking" a post - the corresponding information will also be transmitted to Facebook Inc. If you would like to prevent Facebook. Inc. linking this data to your Facebook account, please log out of Facebook before visiting this website and delete the stored cookies. Via your Facebook profile, you can make further settings regarding data processing for advertising purposes or object to the use of your data for advertising purposes. You can access the settings here:

- Profile settings at Facebook:

- Cookie deactivation page of the US website:!/

- Cookie deactivation page of the European website:!/


What data, for what purpose and to what extent Facebook collects, uses and processes data and what rights and setting options you have to protect your privacy, you can read in the privacy policy of Facebook. You can find them here: