Shipments and returns

 

* Fast Shipping

If the ordered products are in stock, we will ship as soon as possible after receipt of payment. If an absence notice appears in the shop, you can order as usual and we ship immediately after the specified date.

 

* Pick up in the shop

You can pick up your order by prior arrangement in our shop in Bascharage. This eliminates the shipping costs.

 

* Shipping

You can choose between different shipping options: Post or DPD. Depending on the product, a surcharge will be added. For Post the system will calculate the shipping fees depending on the volume.

Destination Post (min) Post (max) DPD
Belgium 5,50 8,50 13,00
Bulgary 5,50 8,50  
Denmark 5,50 8,50  
Germany 5,50 8,50 15,00
Estonia 5,50 8,50  
Finland 5,50 8,50  
France 5,50 8,50  
Greece 5,50 8,50  
Ireland 5,50 8,50  
Italy 5,50 8,50  
Croatia 5,50 8,50  
Latvia 5,50 8,50  
Liechtenstein 5,50 8,50  
Lituania 5,50 8,50  
Luxembourg 5,20 6,80 9,00
Malta 5,50 8,50  
Netherlands 5,50 8,50  
Austria 5,50 8,50  
Poland 5,50 8,50  
Portugal 5,50 8,50  
Romania 5,50 8,50  
Sweden 5,50 8,50  
Switzerland 5,50 8,50  
Slovakia 5,50 8,50  
Slovenia 5,50 8,50  
Spain 5,50 8,50  
Czech Rep. 5,50 8,50  
Hungary 5,50 8,50  
UK 5,50 8,50  
Cyprus 5,50 8,50  

We ship worldwide. However, we are not allowed to ship different products to every country. If your country is missing in the list of possible destination countries, please contact us.

 

Returns

Every item we sell is carefully inspected before it is shipped. If merchandise is found to be defective upon receipt, please contact us immediately. All claims must be made within 7 days of receipt of order.

If the product is art clay silver, please return only unopened packs.